FAQ'S

1. What is YourWorld-Imagine.com?

YourWorld-Imagine.com is a homegrown online variety shop offering a diverse range of high quality products, including home decor, sporting goods, home goods, and more, to cater to your lifestyle needs.

2. How can I contact YourWorld-Imagine.com?

You can reach us by email at support@yourworld-imagine.com or by phone at 1-347-476-4124. Our customer support team is available to assist you from Monday to Friday, 9 AM to 5 PM.

### Ordering and Shipping

1. How can I place an order?

To place an order, simply browse our website, select the desired items, and proceed to the checkout page. Follow the instructions to complete your purchase.

2. Do you ship internationally?

No, unfortunately do not offer international shipping to at this moment. Please check our shipping policy page for more information on specific destinations and associated costs.

3. What are the shipping charges?

Shipping charges vary based on the destination, weight, and size of the package or our special free shipping option is available. You can view the shipping costs at the checkout before finalizing your order.

4. How can I track my order?

Once your order is dispatched, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website or the shipping provider's website.

### Returns and Refunds

1. What is YourWorld-Imagine.com's return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receipt. Please refer to our returns policy page for detailed instructions.

2. How do I initiate a return?

To initiate a return, please contact our customer support team. They will guide you through the process and provide you with a return shipping label if applicable.

3. When will I receive my refund?

Once we receive the returned item, we will process your refund within 5-7 business days. Please note that the time taken for the refunded amount to reflect in your account may vary depending on your payment method.

### Products and Services

1. Are the products on YourWorld-Imagine.com of high quality?

Yes, we are committed to offering only high-quality products from trusted brands and suppliers. Our team ensures that all products undergo rigorous quality checks before being made available for purchase.

2. Do you offer gift wrapping services?

Yes, we provide gift wrapping services for special selected items with a requst by email contact. During the checkout process, you can choose the gift wrapping option and include a personalized message for your recipient.

3. Can I find eco-friendly products on YourWorld-Imagine.com?

Yes, we are dedicated to promoting sustainability. We offer a range of eco-friendly products that are ethically sourced and manufactured with minimal environmental impact.

Feel free to customize the FAQ section based on the specific products and services offered by YourWorld-Imagine.com.